Terms and Conditions

---

Guest commitments

As a guest, you commit that you will be a legally licensed driver 18 years or older and provide proof of a valid driver’s license and insurance. You will treat the vehicle and any applicable Extras well and will take all reasonable measures to return the vehicle and any applicable Extras on time and in essentially the same condition as received. You will not allow anyone other than a person listed in the trip details as an Approved Driver to drive the vehicle you booked.

Guest financial responsibility for physical damage to the vehicle

You are financially responsible for all physical damage to or theft of a booked vehicle that occurs during a trip, plus any additional costs and fees resulting from damage of any kind to the vehicle, regardless of who is found to be at fault. This responsibility applies whether the primary guest has their own auto insurance or not.

Primary guests may be insured against damage to the booked vehicle under their own automobile policies. When you book a vehicle with us, you agree that if any damage occurs to the booked vehicle during the booked trip, you will work with us to make a claim for coverage under any policy of insurance that applies to the loss.

If the guest has their own personal auto policy, it will be primary over our protection depending on various factors such as applicable laws, where the guest books the vehicle, and/or where the accident or damages occur. Terms and exclusions apply. 

Use of the vehicle

When you book a vehicle, you must use the vehicle only for your personal use and not for any commercial purposes (e.g. driving other passengers for a fee such as through Uber or Lyft or delivering food or other packages) You may not access a vehicle until the trip start time and you must return the vehicle on time and to the correct location. You must present Appalachian Adventure Rentals with a current, valid driver’s license. You must exercise reasonable care in your use of the vehicle. You are required at all times to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event we have any concern about your use of a vehicle, we may terminate your trip in its discretion at any time and require the return of the vehicle, including recovering the vehicle on behalf of the host. You are required to wear seat belts during the operation of the vehicle and to require that all of your passengers wear seat belts. You are also required to meet any laws or regulations concerning child safety seats and other protections for children. You must not leave the car unlocked or with the keys unsecure (such as in the ignition). You must not engage in any prohibited uses with any vehicle you book. If you misuse a vehicle, you will be fully financially responsible for any related claims, loss, or damage, and your protection plan may be voided. 

Condition of the vehicle and optional Extras

Please complete a visual inspection before you begin your use of the vehicle. If you find damage in your initial inspection, you should take photos of such pre-existing damage at the start of your reservation and make us aware to ensure you are not held responsible for pre-existing damage. If you find damage on your initial inspection and fail to report it, Appalachian Adventure Rentals, or insurance partners, may assume that the damage occurred during your reservation period. If, after your initial inspection, you believe that the vehicle is not safe to drive, please do not use the vehicle.

Incident reporting

You must immediately report any damage to the vehicle you are using to Appalachian Adventure Rentals. If there has been a collision, you must also make a report to the police. You will need to use all reasonable efforts to secure evidence from any available witnesses and to provide us with a written description of the incident and any other information requested, including identity and insurance information of any parties involved in the incident. You are also required to cooperate in any loss investigation conducted by us, third party claims administrators, or insurers. After an incident, you may not continue to use the vehicle unless you have the explicit permission of Appalachian Adventure Rentals. Failure to timely report an incident or cooperate in an investigation may reduce or invalidate any protection plan received.

Vehicle theft

The following conduct may result in the reporting of the vehicle you have booked as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties, and the voiding of your protection plan:

• If you fail to return      the vehicle you booked at the time and place agreed upon.
• If you do not return the      vehicle by the end of the reservation period and you have not properly      obtained an extension of the reservation through Appalachian      Adventure Rentals.
• If the vehicle is      returned to any place other than the return location on the reservation or      agreed upon with Appalachian      Adventure Rentals.      Any damage to, or loss or theft of, a vehicle occurring prior to Appalachian      Adventure Rentals inspecting      the vehicle upon return at the end of the reservation is the guest’s responsibility
• If you misrepresent      facts to the Appalachian      Adventure Rentals pertaining      to booking, use, or operation of vehicle
• If the vehicle’s      interior components are stolen or damaged or the vehicle itself is stolen      or damaged when the vehicle is left unlocked or running or unattended with      the keys not secured during reservation period
• If you fail or refuse to      communicate in good faith with Appalachian Adventure Rentals, police, or other      authorities with a full report of any accident or vandalism involving the      vehicle or otherwise fail to cooperate in the investigation of any      accident or vandalism
• If the vehicle is      operated by anyone who has given a fictitious name, false address, or a      false or invalid driver’s license, whose driver’s license becomes invalid      during the reservation period, who has obtained the keys without      permission of Appalachian      Adventure Rentals, or who misrepresents or withholds facts to/from Appalachian      Adventure Rentals to the booking, use, or operation of vehicle

The primary guest who books the reservation is responsible for any private investigation costs Appalachian Adventure Rentals deems necessary to recover a vehicle that is not returned. In addition, a $500 case administration fee will be imposed on the primary guest if Appalachian Adventure Rentals has to report a vehicle as stolen to law enforcement due to it not being returned.

Repossession. Appalachian Adventure Rentals may repossess any vehicle booked through the services without demand, at the guest’s expense, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms.

Missing Vehicles. If a vehicle you have booked through the Services goes missing and/or is stolen during the reservation period (or extension period), you must immediately return the original ignition key to Appalachian Adventure Rentals, file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 24 hours after discovering it has gone missing, and cooperate fully with the host, law enforcement, Appalachian Adventure Rentals, and other authorities in all matters related to the investigation.